Privacy Policy

Last Updated: February 24, 2025

Drive Edge Dispatch LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.driveedgedispatch.com) and use our services.

1. INFORMATION WE COLLECT

We collect different types of information, including:

a. Personal Information:

  • Name, company name, email address, phone number, and other contact details.
  • Business details, such as MC/DOT number, insurance information, and carrier authority status.
  • Payment information, including billing details and transaction records.

b. Non-Personal Information:

  • IP addresses, browser type, and device information.
  • Website usage data, including page visits, time spent on pages, and click activity.
  • Cookies and tracking technologies (See Section 6: Cookies & Tracking Technologies).

c. Third-Party Information:

  • We may collect information from third parties such as freight brokers, factoring companies, or credit reporting agencies to verify credentials and payment history.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • To provide and manage dispatching services, including load booking and negotiation.
  • To communicate with you about our services, updates, and promotions.
  • To process payments and invoices.
  • To ensure compliance with agreements and legal obligations.
  • To enhance and personalize your website experience.
  • To detect and prevent fraud, security threats, or illegal activities.

3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information. However, we may share your information with:

a. Service Providers & Partners:

  • Freight brokers, shippers, and factoring companies for service fulfillment.
  • Payment processors and financial institutions for transactions.
  • IT and security service providers to maintain website and data security.

b. Legal & Compliance Authorities:

  • Government authorities, regulators, or law enforcement when required by law.
  • Third parties in connection with legal proceedings or investigations.

c. Business Transfers:

  • In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. DATA SECURITY & RETENTION

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, firewalls, and access controls.

We retain your information only for as long as necessary to fulfill our contractual and legal obligations. Once data is no longer required, we securely delete or anonymize it.

5. YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights:

  • Access & Correction: Request a copy of the personal data we hold about you and correct inaccuracies.
  • Data Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Cookies Management: Adjust your cookie preferences through your browser settings.

To exercise these rights, please contact us at contact@driveedgedispatch.com

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

Types of cookies we use:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Track website usage to improve services.
  • Marketing Cookies: Used for targeted advertisements.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information.

8. CHILDREN’S PRIVACY

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated “Last Updated” date. Continued use of our services after modifications constitutes acceptance of the updated policy.

10. CONTACT US

For questions or concerns about this Privacy Policy, please contact us:

Drive Edge Dispatch LLC
Email: contact@driveedgedispatch.com
Phone: (512) 890-7849
Website: www.driveedgedispatch.com